DSD won two awards in The Ombudsman's Awards 2019

DSD won two individual Awards for Officers of Public Organisations at the 23rd Presentation Ceremony of The Ombudsman's Awards 2019 on 8 November 2019. The awards were given to our colleagues, namely Ms Huky LI Hiu-kwan, Engineer of Consultants Management Division, and Mr Robert HO Chuen-yan, Engineer of Customer Services Section, for their significant contribution in improving public service, particularly through handling complaints and redressing grievances.

The Ombudsman's Awards Scheme was introduced in 1997. In 1999, the Scheme was extended to honour individual public officers. In 2011, the scope of the Awards was further extended to recognise public officers' efforts in handling enquiries and complaints relating to the Code on Access to Information. The Awards we won have shown DSD’s dedication to providing high quality service as well as looking after genuine care for the public. The Awards are also the results of the concerted efforts of DSD colleagues for serving the public.

The Ombudsman, Ms Winne Chiu Wai-yin (ninth left), Director of Drainage Services, Mr Kelvin LO Kwok-wah (fourth left), Deputy Director of Drainage Services, Mr MAK Ka-wai (tenth right), and the other members of the management attended the Ceremony to show their support and took photo with the Awardees, Ms Huky LI Hiu-kwan (seventh left) and Mr Robert HO Chuen-yan (eighth left)

Group photo in the presentation ceremony of The Ombudsman's Awards 2019