DSD awarded the Ombudsman's Award 2011
17 November 2011
The 15th Ombudsman's Awards Presentation Ceremony hosted by the Office of The Ombudsman was held on 17 November 2011.
For their professionalism in complaint handling, Mr Tsang Kwok Leung (Senior Engineer/Drainage Projects) and Mr Wong Wing Fai (Engineer/Consultants Management) have been awarded the Ombudsman's Award 2011 for Officers of Public Organizations. The Award applauds DSD’s commitments and efforts in promoting a positive complaint culture, assuming a positive attitude towards complaints and providing world-class wastewater and stormwater drainage services
The Ombudsman's Awards Scheme was launched in 1997. Since 1999, the Scheme has been extended to honour individual public officers for their significant contribution in improving public service, particularly through handling complaints and redressing grievances.