Vision

• To provide world-class wastewater and stormwater drainage services enabling the sustainable development of Hong Kong

Mission

• Improving drainage services in a cost-effective and environmentally responsible manner
• Enhancing a caring, harmonious, safe and healthy work environment that fosters staff development and a mindset for change
• Strengthening relationships with community, industry and worldwide counterparts

Values

• Customer Satisfaction
• Quality
• Commitment
• Teamwork