Skip to main content

Drainage Services Department - Sustainability Report 2012-2013

Governance Approach / Engagement Approach

[Executive Summary] [Traditional Chinese Version] [Simplified Chinese Version] [Graphical Version] [Independent Assurance Opinion Statements] [Feedback] [Key Statistics and Data] [GRI Content Index] [Sitemap]

Sub-sections in Governance Approach

[Our Vision, Mission and Values] [Governance Structure] [Management Approach] [Engagement Approach]

[banner3.jpg]

[highlight3.gif] 1,856 No. of Staff

Engagement Approach

We have already identified various stakeholders who have direct or indirect interests in our Department's activities and developments through our daily operations and communication processes. Our major stakeholder groups include staff, clients, consultants & contractors, academic bodies, green groups, professional bodies, media and general public. A list of our stakeholder engagement activities is tabulated below.

Stakeholder Groups Engagement Activities
DSD Staff
  • Staff Motivation Scheme
  • Staff Suggestion Scheme
  • Departmental Consultative Committee and Discussion Groups
Client
  • Clearance of Blocked Sewers and Drains Customer Feedback Survey
  • Sewage Services Charges Enquiry through Fax, Email and Telephone
Consultants and Contractors
  • Implementation of New Engineering Contract (NEC)
  • Construction Sites Housekeeping Award Scheme
  • Tunnel Safety Campaign
Academic bodies
  • Outreaching Program
  • Visits to DSD's facilities and projects sites
  • Research & Development Forum
Green groups
  • Green Group Forum
Professional Bodies
  • Research & Development Forum
Statutory Bodies
  • District Councils Meetings
  • Legislative Council Meetings
Media
  • Media Briefings and Interviews
  • Daily Enquiries through Fax, Email and Telephone
General Public
  • Questionnaire Survey
  • Visits to DSD's facilities and projects sites
  • Innovation Carnival
  • Hong Kong Flower Show
  • Daily Enquiries through Fax, Email and Telephone
Top

 

[Executive Summary] [Traditional Chinese Version] [Simplified Chinese Version] [Graphical Version] [Independent Assurance Opinion Statements] [Feedback] [Key Statistics and Data] [GRI Content Index] [Sitemap]

Home | Director's Statement | About the Report | The Year's Highlights | Governance Approach |
Our Core Responsibilities | Managing the Environment | Engaging the Community | Collaboration with Working Partners | Operation Efficiency | Caring Our Staff | Meeting the Targets |

(c) Copyright 2013 Best viewed by MS IE 8.0 or above with resolution 1024 x 768.