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Five - day week in Drainage Services Department | |||||||||||||||||||||||
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New opening hours for offices of the Drainage Services Department with effect from 1 July 2006:
Office/Services Opening Hours (i) HQs Gen Enquiry Hotline (2877 0660) 8.30 am – 5.15 pm from Monday to Friday, lunch break 12.45 pm – 1.45 pm (ii) Enquiry Hotline relating to Sewage Charge/Trade Effluent Surcharge (2834 9432) 8.30 am – 5.15 pm from Monday to Friday, lunch break 12.30 pm – 1.30 pm Incoming calls outside the service hours are recorded in a Telephone Recording System for follow-up actions in the following working day. (iii) Counter Enquiry Service relating to Sewage Charge/Trade Effluent Surcharge 8.30 am – 5.15 pm from Monday to Friday, lunch break 12.30 pm – 1.30 pm (iv) Inspection and/or request for drainage record plans at the Drawing Office at (a) 43/F Revenue Tower (covering Hong Kong Islands and all outlying islands) (b) 13/F Kowloon Government Offices (covering Kowloon and New Territories) (v) Hotline for making Drain/Sewer Blockage Complaints (23001110) 24 hours a day from Monday to Sunday (vi) Handling of sewer blockage complaints and clearing of blocked sewers/drains. (a) General Enquiries (tel: 2877 0660, or email: enquiry@dsd.gov.hk); or (b) 1823 Citizen’s Easy Link (tel: 1823, fax: 2760 1823, email: tellme@1823.gov.hk, or on-line form: http://www.1823.gov.hk/form-enquiry.htm). Please visit the central website on “five-day week in the Government” at http://www.info.gov.hk/info/5day/ for more information. |
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